All purchases, including event tickets, workshop registrations, and merchandise, are **non-refundable** under any circumstances. Please carefully review your selections before confirming your registration and purchase.

Tickets purchased for any events at IGNITIA 2K25 are non-refundable. Once payment is processed, no refunds will be issued for event tickets.

Workshop registrations are also non-refundable. Once you register and payment is made, you will not be able to request a refund for any workshops.

All merchandise purchases, including but not limited to clothing, accessories, and other items, are non-refundable. Please ensure you are satisfied with your selections before completing the purchase.

Since all purchases are non-refundable, there is no refund process in place. We advise you to double-check your purchase before confirming.

For any inquiries regarding our non-refundable policy or other questions, please contact our support team at support@ignitia2k25.com.

Our team will respond to your inquiry within 24-48 business hours.